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Features

Everything you need to run your restaurant

From stock to couriers, loyalty to reports — say goodbye to scattered tools.

NEW · PHONE & CALL MANAGEMENT

Customer card on incoming calls, cloud trunk and call reports

Phone orders are one of the most profitable channels for restaurants. MealFly turns each incoming call into a customer card instantly, tracks missed calls and measures your conversion rate.

Automatic customer card on incoming call

📞 Incoming call handling

  • The number is matched to existing customers by the last 10 digits.
  • Card shows: order count, total spend, average basket, favourite items, gift rights and notes.
  • “Open order” loads the phone-order form pre-filled with the customer.
  • Unknown numbers can be saved quickly; missed calls go to the call-back list.
Twilio, Netgsm and SIP trunk settings

📡 Trunk settings: Twilio · Netgsm · SIP

  • Per-branch settings screen: provider, number (DID), credentials and webhook address.
  • On Twilio the number's VoiceUrl is linked to the system automatically on save.
  • Netgsm / Bulutfon / other SIP: just paste the webhook address in their panel.
  • USB Caller ID device: background service support for fixed lines.
  • Verify the setup instantly with “Send test call”.
Call reports and conversion rate

📊 Call reports & profit impact

  • Answered, missed and unknown numbers; converted calls and conversion rate.
  • Won revenue (converted calls) · Lost revenue · Net impact.
  • Hourly density and daily distribution; how many calls per hour?
  • Call list with customer, status, duration and linked order; CSV/Excel export.
  • “Call conversion” and “Missed calls” cards on the dashboard.
See pricing Request Demo

Multi-package delivery & route

Orders on the same route are batched into one courier; numbered stops are delivered in sequence. The route is live and identical on POS and the courier app.

Multi-language

TR · EN · AR · KU and more; RTL-ready, multi-currency.

Instant notifications

New orders, ready items and courier calls arrive on the phone instantly.

Stock & recipes

Ingredients are deducted, low-stock alerts; cost tracking.

Loyalty & campaigns

Points, gift products, discount rules; customer records captured automatically.

Reports

Daily revenue, product/branch comparisons, income-expense and a live summary.

Open API & webhooks

Easy integration with accounting, shipping and marketplaces.

MealFly — Customer App

The restaurant's own price. No middleman commission.

MealFly is a next-generation food ordering app that charges restaurants no extra commission. Our goal is to remove intermediary costs added to an order so that customers can eat for less.

Why MealFly?

The only thing that sets the price in food ordering is the restaurant's own menu. MealFly does not allow menu prices to inflate because of platform commission or middleman profit, so a customer orders at a price as close as possible to the restaurant's own.

We charge no commission to restaurants

We charge no extra commission per order. Because the extra cost a commission would create never reaches menu prices, customers eat for less.

Only the restaurant's own price

On MealFly, the price of an item is the restaurant's own in-store selling price. Restaurants cannot enter a different price into the system.

A price policy that protects the customer

Price inflation through the app is not allowed. The goal is that the customer can always order for a transparent and fair total.

Browse without signing up

No account is needed to see restaurants and items. Sign-in is only required to place an order and save an address.

A storefront based on your location

Once you add your address, only the restaurants serving that area, their items and area-specific campaigns are listed.

Live order tracking

Follow the confirmation, preparation and delivery steps of your order in real time.

Credit card or cash

Pay cash at the door or securely by credit card (3D Secure).

Regional and happy-hour campaigns

See the quantity/discount and happy-hour campaigns of restaurants in your area and order with the best discount.

%0Commission charged to restaurants
∞Affordable-price commitment
%100The restaurant's own price
2Payment methods (card & cash)

MealFly does not change restaurants' menu prices; every order is always created at the restaurant's own price.

Courier Earnings & Settlement

Courier earnings and cash reconciliation, down to the cent

Per-package fee, pending receivable, day-end closing and thermal receipt — courier and restaurant both see exactly what they earn.

Per-package fee

A per-package fee is defined per branch or courier; earnings are calculated automatically on delivery.

Pending receivable

On card payments the restaurant owes the courier; total earned − paid = pending receivable, live.

Cash & card reconciliation

Cash collected minus upfront paid to the restaurant minus earnings gives the amount to hand over, automatically.

Day-end closing + auto receipt

'Close cash' creates the settlement record and the receipt is printed automatically on the thermal printer.

Payment, cancel & correct

Courier payments are recorded as a cash expense; a wrong payment can be cancelled/corrected and the cash is restored.

Transparency in POS & courier app

The courier sees daily/monthly earnings and delivery detail; POS and Admin show all receivables on one screen.

Nobody loses
POS courier receivables and delivery details

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